We value our patients' experience at Sunrise Chiropractic Clinics. If you are currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
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Dr. Todd Hatch
I first went to Sunrise
Chiropractic Group to see Dr. LaVoie because I was suffering from stiffness in
my neck as well as migraine headaches. I think that these things actually
started as the result of an old car accident. After the car wreck I did get
therapy, but the results did not seem to work very long. I had also received
previous chiropractic care periodically when I lived in another state whenever
the pain got very bad. I had been referred to Sunrise and the care and
professionalism of the staff made it easy for me to continue my care there. Dr.
LaVoie was persistent in trying to get me to treat on a regular basis and treat
the problem rather than just the symptoms. I was resistant at first, but I
finally followed his advice and so far so good!! The professionalism, knowledge
and caring attitude of the staff have made it an easy step and the results have
been better than I expected.
I am stronger now have fewer headaches than before. Before having consistent
treatment I had pain all the way down my arms. This pain is almost gone now and
I have much more movement in my shoulders and neck. I can actually turn my head
and function like I couldn't before. While I have been to several chiropractors
in the past, I would recommend to anyone that they stick with this group. Dr.
LaVoie really knows his stuff. If you follow through with his recommendations
you will have better results sooner than later.
An open letter to other patients,
I went to see Dr. Hatch last year because I was having symptoms that were
scaring me and I didn't want to have another surgery. I was having pain in my
legs and shoulders as well as numbness in my legs and hand. My pain had
progressed to the point that I could not walk for very long and whenever I did
walk I had near constant pain in my legs with tingling in my feet and toes. The
muscles in my legs felt like they were just drawing up. I had back surgery years
before and I certainly didn't want another surgery if I didn't have to have it.
I had also had a sudden loss of use in my right hand years before and been
diagnosed with herniated discs in my neck. Now I was starting to have numbness
in my hand again. I was concerned that my life would not be "normal" again.
One thing that I liked about the way I was treated was that they did not
immediately assume that I needed Chiropractic care. In fact, Dr. Hatch was
concerned that there may be some things going on that would make chiropractic
care inappropriate. He took the time to evaluate me and explain why I needed to
have other testing before we considered any type of chiropractic treatment plan.
Some changes in my spine showed up on the MRI and there were disc bulges, but
not anything they hadn't work with before and nothing that prevented me from
I went through a course of therapy including electrical stimulation,
ultrasounds, and adjustments to my spine. They also helped me with exercises to
strengthen my spine so that I would have better, longer lasting results rather
than just a quick fix. This took some time, but it was well worth it! My results
were even better than my husband or I expected. I have no pain!! I can do all of
the activities I want to, I can take care of my house, I can walk as far as I
want and all without worrying about hurting.
I would never consider having surgery before consulting with my chiropractor.
I have a quality life now thanks to Dr. Hatch and his wonderful staff. Life is
so much better!!
To Whom It May Concern:
I am writing in regard to the treatment I received from Dr. Hatch and his
staff at Sunrise Chiropractic. During this quite long and drawn out ordeal, Dr.
Hatch and his staff have been instrumental in the care and coordinating of my
case. Not only have they greatly assisted me in getting my much needed surgery
despite numerous obstacles created by the insurance company but they have also
provided therapy that has enabled me to function on a daily basis. The
treatments obviously did not resolve my condition, however, they provided me
with relief of my pain so that I could function and continue to work. The pain
never resolved with treatment, however, after nearly every treatment it was
decreased significantly and would remain decreased for anywhere from hours to a
day or two. There were many days that I have no doubt I would not have been able
to work or care for my daughter if I had not received treatment. The concern and
treatment I have received has been instrumental in allowing me to function on a
daily basis and without them I am not sure that I would have received the proper
care that ultimately lead to a resolution of my condition. They were honest in
their recommendations and I appreciated the fact that I was referred to the
proper specialist and Dr. Hatch coordinated my case with the other providers to
make sure that I got the correct treatment. It is reassuring to know that there
are still doctors and staff that cares enough to take the time to help, care
about you as a person, and do not rush you through the office. This is unusual
in this day of "managed" health care.
To Whom It May Concern:
I first went to see Dr. Hatch at Sunrise Chiropractic in 1997. I had been
injured at work and didn't really know where to turn. He and his staff guided me
through the many challenges of the workers compensation system. Due to the
extent of my injuries it took several months to get me back on my feet, but
during that time they not only helped me with the paper work and making sure
that my rights were protected, but Dr. Hatch also made sure that I was referred
to other specialist. The emphasis on a team approach was one of the things that
really impressed me and helped me make faster progress. Unfortunately after I
was released I suffered another injury. Dr. Hatch and his staff stayed late so
that I could come in and be evaluated that same day. This second injury was much
more severe and required more treatment and eventually surgery. Once again they
helped me to handle all of the paper work and problems that I had heard so many
horror stories about when someone is hurt at work. I also appreciated that fact
that Dr. Hatch just told me the truth. It wasn't what I always wanted to hear,
but he would let me know my options with various treatments, take the time to
discuss the pros and cons, and provided me with the information to make the best
decision. Unfortunately, it's hard to find a doctor like that now days. Honest,
dependable, and they really care about YOU. You're not just a number or a
patient. You are a real patient with needs, feelings, and concerns. I still have
some challenges with my pain and my condition could not be cured, however, Dr.
Hatch and his staff continue to make sure that I receive the treatment and
medications necessary to help me have the best quality of life that I can. I
hate to think where I would be today if I did not have Dr. Hatch as my treating
After I hurt myself lifting my dog I wanted to get an opinion if chiropractic
care would help me or if I needed to see my medical doctor. I had tried using a
heating pad at home for my back pain, but it did not make the pain go away. When
went to see Dr. Hatch at Sunrise Chiropractic they took some x-rays and used
muscle stimulation, ultrasound and adjusted my back. It was also nice to go in
for treatment and be treated so nicely and those warm friendly faces always
greeted me. I felt that my results were exceptional! Within a short period of
time I began to feel so much better. Overall my chiropractic experience has been
great and I am able to workout and bend over without that intense pain that I
had before. If I had any advice for other people with back or neck pain it would
be to see Dr. Todd and his staff first to see of they can help you. I guarantee
you will not be disappointed!!
When I first went in to Sunrise to see Dr. LaVoie I was having a burning
discomfort between my shoulder blades, numbness in my right arm and I had a
stiff neck. I had tried massage therapy in the past but it had obviously not
resolved my problems. I was at a health fair and one of the people attending
suggested that I at least consult with a chiropractor. After going over my
problems with Dr. LaVoie and being evaluated, we began a treatment program that
included manipulation, strength building and nutritional counseling. My results
were even better than I expected. My pain went away and has not come back!
If I had any advice for someone considering chiropractic care with Sunrise it
would be to stick to the plan, attend all of your sessions, and follow up as
instructed- IT S WORTH IT!!
I initially came in to Sunrise Chiropractic with severe pain in my leg as
well as hip pain and left arm pain. I had not received any previous treatment
for these problems but I knew that I did not want to even consider surgery.
Unfortunately I was at my wits end and was in so much pain that I had to do
something!! I went to Sunrise because it was close to my home. They did some
gentle therapy to loosen up my spine and then Dr. Hatch adjusted my spine. They
didn't have to twist and turn me, but used a softer method so that my pain was
not aggravated. I have to say that the results I got were better than what I
expected. I no longer have any pain and I have used the knowledge that they gave
me to be more careful with what I do so that I do not cause any other
I have had several operations in the past and I am glad that I received this
treatment so that I would not have to face another surgery. I would recommend to
anyone that they talk to the doctors at Sunrise and give them all of the
information that you can. For instance I ask Dr. Hatch if I should see a foot
doctor and I also ask him what I could do at home to help myself. I really feel
that our talks and what he told me to do to help myself made all the difference
in my case.
I have had a condition called spondylolisthesis for a number of years. This
condition causes several symptoms including tingling in the arms and legs as
well as inflexibility. Unfortunately these problems have gotten worse over time.
I decided to seek out chiropractic care because I was familiar with it and it
had helped me in the past. Naturally I went to the place where they had helped
in the past, Sunrise Chiropractic, to see Dr. LaVoie. He put me through a
program of adjustments, electrical stimulation, roller massage and strengthening
exercises. I had the results that I expected, however, I feel that Dr. LaVoie
and his staff also helped to educate me to give me a better idea of what I will
require in terms of exercising/core strengthening to keep my back as healthy as
possible. I am planning on running another marathon in 2 months and that should
help me know if the results were even better than I expected.
When I first sought chiropractic care I was training to run a marathon and
was having trouble with leg cramps. The cramps were due to insufficient
training, which was brought about by me back pain. Now that my back is stronger
and less painful I am more able to train properly and for longer periods of time
without getting sick and without having to take breaks from training due to back
pain. I really did not have any "concerns" with chiropractic care other than the
fact that initially I was not sure I could afford the amount of treatment that I
felt I needed. The best thing about chiropractic care is that it is all natural;
there are no drugs, surgeries or other "band-aid" approaches. They go directly
to the root of the problem.
I began treating at Sunrise Chiropractic at the end of August I was having
pretty severe neck and upper back pain. Of course I had tried the typical
approaches including going to a neurologist. He wanted to just give me pain
medication. I took the medications, but they really did not help very much. I
also tried over the door traction, but that did not resolve my pain either. When
I began treating at Sunrise they started using different physical therapies like
electrical stimulation, ultrasound, ice, heat, and a neck massager. We also
tried exercise therapy, but I was just one of those few people that it made my
pain worse. So they changed my treatment plan back to what was helping me the
most. They actually listened to me rather than just following a script and
treating me like a number. Since I had never been to a chiropractor I really did
not know what to expect, but I was pleased with the results and my pain began to
go down. My pain is not completely gone, but I feel better and don't hurt as
often and I don't have to take the drugs anymore. I think a lot of people would
be surprised that chiropractic care can help decrease your pain and make you
feel better without taking medications.